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Evan Nichols I did not receive my full order, only the 13-inch pair was included in the package. I emailed your help address and have not received any answer.
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2 Pairs 13&16 Inches Cooking Chopsticks Wooden Long Chop Sticks Reusable Chopsticks Kitchen Chopstick for Noodles Frying Hotpot
$10.99 USD
$16.99 USD
Shipping calculated at checkout.
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Brand : NexaWood
About This Item
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Set of 2 Pairs in 2 Sizes – Includes one pair each of 13-inch and 16-inch long wooden cooking chopsticks, perfect for various kitchen tasks.
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Durable Natural Wood – Made from high-quality, eco-friendly wood with a smooth, heat-resistant finish that’s safe for everyday cooking.
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Versatile Kitchen Use – Ideal for frying, boiling, stirring noodles, hotpot, and handling food safely in deep pots or high-heat environments.
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Reusable & Eco-Friendly – A sustainable alternative to disposable utensils—easy to clean, long-lasting, and kind to the environment.
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Comfortable & Functional – Ergonomically designed for a secure grip and excellent control, even when handling slippery or delicate foods.
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Perfect for Asian Cuisine Lovers – A must-have tool for home chefs who enjoy cooking traditional Asian dishes with authentic utensils.
Pre-Order Fulfillment Policy
This item is available for pre-order. By placing a pre-order, you are reserving the product in advance. Pre-ordered items are fulfilled and shipped within 5 to 10 business days from the order confirmation date. You will receive an email with tracking information once your order has been dispatched. We appreciate your patience and support as we handcraft each piece with care and attention to detail.
NexaWood Return policy
At NexaWood, customer satisfaction is our top priority. We take great pride in the craftsmanship and quality of our wooden products. If for any reason you are not fully satisfied with your purchase, we’re here to help.
📦 Returns
- 7 days of receiving your order.
- non-returnable, unless damaged or defective.
🔁 Exchange & Replacement
- damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos. We will arrange a replacement or refund as needed.
💰 Refunds
- 5–7 business days.
📩 How to Request a Return
To initiate a return or report an issue, please contact our support team at:
📩 help@nexawood.com or Chat With Us
When will I get my order?
"We’re committed to delivering your NexaWood products with care and efficiency. Enjoy fast and reliable shipping — all orders are delivered within 5 to 10 business days."
Manufacturing
At NexaWood, every product begins with a deep respect for nature and ends in the hands of our customers with purpose and care. We combine traditional craftsmanship with modern techniques to deliver high-quality, eco-friendly wooden goods made to last.
