Last Updated: August 31, 2025

Shipping Information

At NexaWood, we aim to deliver your favorite wooden products quickly and safely. We currently ship to the United States and select international destinations.

Order Processing Time

  • Orders are processed within 1-2 business days.

  • Orders placed on weekends or public holidays will be processed the next business day.

Shipping Rates

  • United States: Free standard shipping on all orders above $49.

  • Orders below $49 will have a flat shipping fee of $5.99.

  • International Orders: Calculated at checkout based on location and weight.

Estimated Delivery Time

  • USA: 3–7 business days.

  • International Orders: 7–14 business days.

Delivery times may vary depending on customs clearance and local courier delays.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can track your shipment in real-time.

Lost, Delayed, or Damaged Packages

  • If your package is lost or delayed, contact us immediately at help@nexawood.com.

  • If you receive a damaged item, email us within 48 hours of delivery with photos.

Contact Us

For any shipping-related questions:
Email: help@nexawood.com